ATS Complete Auto Repair

Travis Olives 3 months ago

My kids had our minivan up at their summer camp last week, and when they tried to leave it would not start. We were >2h away and out of state, but by a stroke of good luck I’d recently purchased an AAA membership for them. On the recommendation of a family member’s colleague we had the car towed to ATS. When I spoke with Alicia at ATS, apologetic that we’d had our van towed to their shop and en route without a heads up, she was exceptional. Up front about the reality of a several day wait (expected and reasonable), clear on the expected diagnostic charges, and super engaged/responsive. She called me later in the week to let me know that the battery was dead and wouldn’t hold a charge, quite a relief compared to an expected “you need a new alternator”. I mentioned that I’d just replaced the battery (<5 months earlier) and she took a tone that was part “aw man, that sucks” and part “that just shouldn’t happen.” We were over a barrel - had to get the car fixed to get our kids back home from camp, and hours removed physically from the shop. I resigned myself to a hefty bill to “just get it done” given that I needed a battery and their assistance regardless, and I told Alicia that I’d

Stephanie Meyer 4 months ago

Team is awesome. John knows his stuff and will tell you what’s needed without it feeling like a sleazy car salesman pitch. Recommend for maintenance care.

John Vogler 4 months ago

There are many places to have work done on your car so how do you decide? Honest customer reviews are helpful and I have recommended John and the crew at ATS to others. Professional attitude and service at a fair price. Give them a call.

Sandie Deighton 5 months ago

As an individual who travels 5 months a year and has had work done at auto shops throughout the USA - ATS Complete Auto Repair is my #1 Repair Shop of all I have dealt with in my 23 years of extensive travel. Everybody is knowledgeable and super pleasant. Their work is thorough and prices reasonable. I love that they take the time to explain in non-techie language what the issue is and the work required to resolve it. I give TEN stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Tim Bain Edited 7 months ago

Appointment process is straightforward. Receptionist was very friendly and knowledgeable and informed me when the repair was completed. The repair was performed correctly. I highly recommend this place. We have had ATS do a few repair services for our vehicles and we have always been very satisfied with the work done. Prices seem fair for the work performed.